Inventory Policy
At GARAGE MY WAY, we strive to maintain an accurate and up-to-date inventory to ensure the best shopping experience for our customers. Below are the key points of our Inventory Policy:
1. Product Availability
We work hard to keep our inventory stocked and ready for your orders. However, due to the nature of our products, there may be occasional instances where an item goes out of stock unexpectedly. In the event that an item is out of stock, we will:
- Notify you via email or phone within 2 business days of your order.
- Offer an alternative product, if available.
- Provide an estimated restock date for the product.
- Allow you to cancel the order and receive a full refund if the item is not restocked within a reasonable timeframe.
2. Backorders
If a product is on backorder, we will do our best to keep you informed of any delays. We offer the option to cancel backordered items or choose an alternative item from our catalog.
3. Inventory Accuracy
We make every effort to ensure that the inventory information on our website is accurate. However, discrepancies between the website and actual stock may occasionally occur. If this happens, we will notify you as soon as possible and take the necessary steps to resolve the issue.
4. Bulk Orders and Wholesale Inventory
For bulk orders or wholesale purchases, we recommend contacting us in advance to confirm product availability. We will make sure we have the required quantity in stock and can meet your specific needs.
If you are a wholesale customer, we also provide regular updates regarding stock levels and availability for large orders.
5. Inventory Updates
We regularly update our inventory to reflect accurate stock levels. You can be assured that our online store shows real-time availability, but we encourage you to contact us for immediate product inquiries or bulk requests.
6. Special Orders and Custom Products
For custom orders or products made to order, please contact us directly to confirm availability. Custom orders may require longer processing times, and we will provide you with an estimated delivery window upon confirmation.
7. Customer Service
If you have any questions about inventory, stock availability, or backorders, our customer service team is available to assist you. Please contact us via:
- Email: contact@garagemyway.com
- Phone: +1 (226) 697-7468